AI agents and automation
Assistants that answer from your data and automations that take work off your team.
Useful AI is narrow and grounded in your own information. I build agents that answer customers from your documentation, draft replies for your team to approve, and move data between the tools you already use, with guardrails and logs so you can see what they did.
What's included
- Use-case discovery: where AI pays off and where it doesn't
- Support and sales agents grounded in your content
- Retrieval (RAG) over documents, tickets and databases
- Tool use: agents that create tickets, update CRMs, send emails
- Human approval steps and conversation logs
- Cost, latency and quality monitoring
Related work
How a project runs
Four stages, clear checkpoints, no surprises on the invoice.
Discovery
A call to understand the business, the users and what success looks like. You get a written scope, a timeline and a fixed quote or an hourly estimate.
Plan and design
Architecture, data model and screens agreed before any heavy coding starts, so changes are cheap while they still can be.
Build
Short cycles with a live preview link you can click through every week. You see progress, not status reports.
Launch and support
Deployment, monitoring and a handover with documentation. Then a support window, or ongoing maintenance if you need it.
Other services
All servicesWeb applications
Dashboards, portals and SaaS products with real users and real data.
Read moreBusiness websites
Fast, multilingual sites and landing pages that bring in enquiries.
Read moreAPI development
Reliable REST and GraphQL APIs, webhooks and integrations.
Read moreWordPress development
Custom themes and plugins your team can edit without breaking.
Read more